Customer Service Representative
Job Description:
About the Role:
We are seeking a driven and compassionate Healthcare Sales Executive to join our growing team. In this role, you will be responsible for educating patients and promoting advanced healthcare solutions, such as TMJ orthotics, sleep apnea, snoring and other therapeutic treatments. You will work closely with clinicians and patients to build trust, explain the value of our offerings, and guide individuals toward better health outcomes.
Key Responsibilities:
• Engage with patients to explain the benefits and value of customized medical solutions
• Develop and maintain strong relationships with patients, practitioners, and referral sources
• Identify patient needs and align them with the appropriate clinical treatments
• Manage the end-to-end sales process, from consultation to conversion
• Collaborate with clinical staff to ensure seamless patient experience
• Meet and exceed monthly/quarterly sales targets.
• Maintain accurate records of sales activities and patient interactions
• Educate patients on financing and payment plan options
Qualifications:
• Preferable Bachelor’s degree in life sciences, healthcare, marketing, or related field
• Proven experience in medical/healthcare/pharma sales (2+ years preferred)
• Excellent communication, listening, and interpersonal skills
• Ability to understand and explain clinical products or treatments in layman’s terms
• Empathetic, ethical, and patient-centered mindset
• Experience with CRM systems and sales reporting tools a plus
Why Join Us?
• Competitive base salary + performance-based incentives
• Opportunities to work with cutting-edge healthcare technologies
• Supportive, collaborative team environment
• Continuous training and professional development
Additional Details :
1. Designation : Customer Service Representative (Front End)
2. Gender – Any
3. Employee Benefit : 21paid leaves, Diwali bonus, incentives on sales
4. Age : 40
5. Notice period : Maximum 30 Days
6. Communication : Excellent English skills should be able to handle patient inquiries on front end
7. Qualification : Graduate (HSC with excellent English communication and relevant experience can be considered)
8. Work Timings – Mon-Wed-Fri 10.30am -7.00pm Tues-Thurs 9.00am-5.30pm Sat 10.00am-5.30pm
9. Working Days – Monday to Saturday
10. Experience – 2+ years in healthcare/pharma/dental sales preferred
Interested can share updated cv on search@talismanstaffing.com or What's app : 9136435341
Key Skills :
Company Profile
Speciality Dental Clinic. Client is the leading center of India mastering the field of --- ---s, Gneuromuscular Dentistry, Airway Orthodontics and Virtual Oral Myofunctional Therapy which recognises the fact that --- and breathing disorders are caused by narrow and the backward position of jaws and incorrect --- resting posture. By combining the latest technologies and research, we give our pa---nts the best available oral care.
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- Interested candidates are requested to apply for this job.
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