Receptionist / Front Desk Executive
Job Description:
About the Role
We are looking for a well-presented and organised Receptionist to be the first point of contact at our clinic. The ideal candidate will manage the front desk with professionalism and warmth, ensuring a smooth and welcoming experience for every patient who walks through our doors.
The role involves a mix of patient-facing and administrative responsibilities — from answering calls and scheduling appointments to managing billing and maintaining records. You will work closely with the clinical team to coordinate patient flow and ensure day-to-day operations run efficiently.
We are looking for someone who is comfortable with computers (MS Word and Excel), communicates well in English, and can handle a busy environment with calm and composure. Prior experience in a medical clinic or healthcare setting is an advantage, though not a requirement — a positive attitude and willingness to learn matter just as much.
This is a full-time, in-person role based in Gamdevi, Mumbai, with two available shifts to suit different schedules.
SKILLS & COMPETENCIES
- Proficiency in MS Word and MS Excel with good typing speed and data entry accuracy.
- Strong verbal and written communication skills in English.
- Pleasant, patient-oriented demeanour with a professional appearance.
- Ability to multitask and work efficiently in a fast-paced environment.
- Good organisational and time-management skills.
- Prior exposure to healthcare or clinic administration is an added advantage.
WORK SCHEDULE
Working Days Monday to Saturday Work Hours 8 hours per day Shift 1 9:30 AM – 5:30 PM Shift 2 11:30 AM – 7:30 PM Note - Shift time is Rotatinal not fix
EMPLOYEE BENEFITS
Leave 2 Paid Leaves per month
Company Profile
"Good Hope --- & Thyroid --- is a premier endocrinology center in Mumbai, founded by the highly experienced Dr. Gaurav Beswal
Dr. Gaurav Beswal (Diabetologist & Endocrinologist), who holds international experience, including work with the NHS in the UK."
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.