Head of Operations - QSR / Restaurants
1 Nos.
156375
Full Time
4.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
ITES / BPO / KPO / Customer Service / Operations
FMCG/Foods/Beverage
Job Description:
Responsibilities
- Overall operational responsibility for all restaurant/QSR locations
- Manage and develop Store Managers and Central Kitchen Manager
- Own store-level P&Ls; and operating performance
- Monitor food cost, labour cost, wastage and store EBITDA
- Maintain product quality and consistency across locations
- Ensure adherence to SOPs and portion controls
- Manage Swiggy, Zomato and delivery operations from an operational perspective
- Monitor preparation times, customer complaints and ratings
- Conduct regular store audits
- Manage manpower planning, rostering and productivity
- Coordinate maintenance and equipment issues
- Lead operational readiness for new store openings
- Build systems capable of supporting 15-25 locations over time
- Provide management with weekly operating reports and corrective action plans
- Other Details, which we should know (age limit, field work, demographics, language fluency, specific industry to source from etc.) –
Ideal Candidate
- 4-5 years of restaurant/QSR experience
- Has directly managed approximately 5-15 outlets
- Strong understanding of store P&Ls;
- Experience with food cost and inventory control
- Experience opening new locations
- Pizza/QSR experience preferred
- Strong people manager
- Extremely hands-on and execution oriented
- Comfortable working in a fast-growing entrepreneurial organisation
Experience: 4+ years
Location: Mumbai
Work Timing: 11am - 8pm
Work Day: WO during the week
Interested candidates can reach out recruit@talismanstaffing.com or 84519 05311
Key Skills :
Company Profile
Growing Mumbai-based food and hospitality company operating across consumer food brands and institutional catering. The company has recently acquired an established Mumbai pizza brand with over two decades of operating history and is now expanding the brand across multiple locations. The group also operates OG, its existing food brand, and a growing institutional/school catering business. We are building a lean, execution-focused team capable of supporting the next phase of multi-location growth.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.