2 Opening(s)
2.0 Year(s) To 4.0 Year(s)
4.00 LPA TO 5.00 LPA
Key Responsibilities
Respond to customer inquiries professionally and empathetically.
Resolve issues accurately and within defined timelines.
Research concerns thoroughly and coordinate with internal teams (support, logistics, product, etc.).
Maintain high standards of written communication and meet service SLAs.
Achieve performance targets for productivity, quality, response time, and customer satisfaction.
Identify recurring issues and recommend process improvements.
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