1 Opening(s)
4.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Preferred Background:
Experience in managing a contact center team in Real Estate, BPO, or Banking call center environment
Strong leadership and team management skills
Excellent verbal and written communication in English
Proven customer service expertise and complaint resolution experience
Job Description:
• Supervise and lead the contact center team, ensuring prompt and effective handling of customer ...
2 Opening(s)
3.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Responsibilities:
Delivering an excellent customer service experience on a consistent basis.
Addressing customer concerns in a diplomatic manner, striving for resolution and providing feedback to the Store Manager for the improvement of the process.
Execute strategies to achieve and exceed sales targets as defined by management, driving business growth and ...