4 Opening(s)
3.0 Year(s) To 6.0 Year(s)
Not Disclosed by Recruiter
Job Description:
Handle customer complaints and queries received through calls and emails with empathy and professionalism
Provide backend support to the Relationship Manager team for complaint-related issues
Accurately log customer complaints and forward them to relevant departments
Ensure timely updates and resolutions are communicated to customers
Follow up with internal teams to track resolution progress
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