1 Opening(s)
4.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Team Management & Leadership
Lead, mentor, and manage a team of Client Operations Executives.
Conduct regular coaching sessions, feedback discussions, and performance reviews.
Monitor team productivity, attendance, and adherence to schedules.
Foster a collaborative and positive team environment that promotes accountability and continuous improvement.
Operational Excellence
Ensure the team consistently meets service level agreements (SLAs) including ...
2 Opening(s)
2.0 Year(s) To 4.0 Year(s)
4.00 LPA TO 5.00 LPA
Key Responsibilities
Respond to customer inquiries professionally and empathetically.
Resolve issues accurately and within defined timelines.
Research concerns thoroughly and coordinate with internal teams (support, logistics, product, etc.).
Maintain high standards of written communication and meet service SLAs.
Achieve performance targets for productivity, quality, response time, and customer satisfaction.
Identify recurring issues and recommend process improvements.
Document ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
🚨 We’re Hiring | Back Office Coordinator🚨
We are looking for a dedicated and smart Back Office Coordinator to join our team in Mumbai. If you have strong coordination skills, good communication, and experience in handling office operations – we would love to connect with you!
🔹 Position Details:
Designation: Back Office Coordinator
Vacancy: ...