1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
Key Responsibilities:
Maintain and improve quality systems
Provide customer support via phone, email, and dashboard monitoring
Handle Level 1 & Level 2 technical support
Troubleshoot hardware, software, and reagent issues
Coordinate with cross-functional teams for issue resolution
Manage and track service tickets and case follow-ups
Ensure high customer satisfaction (NPS improvement)
Perform proactive instrument monitoring and customer support
Role ...
1 Opening(s)
4.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Team Management & Leadership
Lead, mentor, and manage a team of Client Operations Executives.
Conduct regular coaching sessions, feedback discussions, and performance reviews.
Monitor team productivity, attendance, and adherence to schedules.
Foster a collaborative and positive team environment that promotes accountability and continuous improvement.
Operational Excellence
Ensure the team consistently meets service level agreements (SLAs) including ...
2 Opening(s)
2.0 Year(s) To 4.0 Year(s)
4.00 LPA TO 5.00 LPA
Key Responsibilities
Respond to customer inquiries professionally and empathetically.
Resolve issues accurately and within defined timelines.
Research concerns thoroughly and coordinate with internal teams (support, logistics, product, etc.).
Maintain high standards of written communication and meet service SLAs.
Achieve performance targets for productivity, quality, response time, and customer satisfaction.
Identify recurring issues and recommend process improvements.
Document ...
1 Opening(s)
15.0 Year(s) To 20.0 Year(s)
Not Disclosed by Recruiter
Role: Regional Sales Manager
Locations: Mumbai
Qualification: Bachelor's degree in Engineering, Business, Marketing or related field.
Timing: 9:30 To 6:30 P.M
Working day: 6 days (3 and 4 Saturday's Off)
Experience: Minimum 10+ Years in Fire Detection/Suppression, Electronic Security & IBMSJob Description:We are seeking an experienced and dynamic Regional Sales Manager with a minimum of 10 years ...
3 Opening(s)
5.0 Year(s) To 15.0 Year(s)
Not Disclosed by Recruiter
Role: Regional Sales Manager
Locations: West - Mumbai, North - Delhi, South - Bangalore, Chennai, Vizag and Visakhapatnam.
Qualification: BE in Mechanical or Electrical/ Diploma or any relevant.
Timing: 9:30 To 6:30 P.M
Working day: 6 days (3 and 4 Saturday's Off)
Experience: Minimum 5+ Years in Fire Detection/Suppression, Electronic Security & IBMSJob Description:We are seeking ...
2 Opening(s)
0 To 5.0 Year(s)
Not Disclosed by Recruiter
Job Title: Business Development Executive
Location: Tardeo, MumbaiEmployment Type: Full-Time | RegularExperience: 2 to 5 YearOpenings: 2Gender Preference: FemaleWork mode: Office Job
Job Overview
We are looking for motivated and confident Business Development Executive to join our growing team. The ideal candidate will be responsible for basic outbound calling, communicating with prospective clients, and supporting sales activities while maintaining strong ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
🚨 We’re Hiring | Back Office Coordinator🚨
We are looking for a dedicated and smart Back Office Coordinator to join our team in Mumbai. If you have strong coordination skills, good communication, and experience in handling office operations – we would love to connect with you!
🔹 Position Details:
Designation: Back Office Coordinator
Vacancy: ...